We offer 12 months replacement warranty on our gold vermeil jewellery. If the exact item is unavailable, we offer replacement for an item of the same value of our choice. This warranty does not cover neglect, loss of items, chain breakage, and general wear and tear. This warranty covers tarnishing and gold fading over a 12 month period.
The warranty is void if the jewellery has had any alterations or modifications, is damaged including by accident, misuse and/or discoloration caused by foreign substances. Items must be returned to us, at your own expense, for examination and approval before the warranty is accepted. Proof of purchase is required.